Privacy Policy for Instyle Cleaning
At Instyle Cleaning, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy describes how we collect, use, and disclose information when you use our services or interact with our online platform, instylecleaningllc.com.
Information We Collect
We collect various types of information to provide and improve our cleaning services:
- Personal Identification Information: This includes your name, physical address (for service delivery), email address, phone number, and payment information (such as credit card details, securely processed by third-party payment processors). This information is collected when you request a quote, schedule a service, or contact us directly.
- Service Information: Details about the cleaning services you request, your property type, specific cleaning instructions, and preferences are collected to tailor our services to your needs.
- Communication Data: Records of your communications with us, including emails, phone calls, and messages through our website, are maintained for service quality and support purposes.
- Website Usage Data: When you visit our site, we automatically collect information about your device and how you interact with our platform. This may include your IP address, browser type, operating system, referral sources, pages viewed, and the time and date of your visit. This helps us improve our website's functionality and user experience.
How We Use Your Information
The information we collect is used for various purposes, including:
- Providing and Managing Services: To schedule, perform, and manage your residential and commercial cleaning services, including routine housekeeping, deep cleaning, apartment/office cleaning, surface sanitization, and janitorial support.
- Communication: To communicate with you regarding your service requests, appointments, updates, and to respond to your inquiries.
- Billing and Payments: To process payments for our services. All payment transactions are handled through secure, encrypted third-party payment gateways. We do not store sensitive payment card information on our servers.
- Improving Our Services: To understand how our services are used, gather feedback, and continuously improve our cleaning methods, customer service, and online platform.
- Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, news, or information about new services that might be of interest to you.
- Legal Compliance and Security: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Instyle Cleaning, our clients, or others.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes without your explicit consent. We may share your information with:
- Service Providers: Trusted third-party companies who assist us in operating our business, such as payment processors, website hosting providers, customer support tools, and scheduling software. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encrypted communications (SSL), and restricted access to data for authorized personnel only. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure.
Your Data Protection Rights
In accordance with applicable data protection laws, you have specific rights concerning your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure ( "Right to be Forgotten"): You can request the deletion of your personal data under certain conditions.
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
Our website, instylecleaningllc.com, uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. Cookies are small data files stored on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Instyle Cleaning
6731 Southwest 15 Place
Gainesville, FL 32607